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BUSINESS PRODUCTS
& SERVICES RATE LIST
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This is not an inclusive list
of Community Broadband services.
Additional products and services are available. Contact
us today for a free, no-obligation service assessment and allow us
to present you with a custom, cost-effective solution to maximize your
business's network and telecommunications performance.
Please note: Not all buildings, places of business and residences
within our stated service area will be eligible for some/all services
due to geographical or architectural restrictions, as well as telecommunications
or property owner regulations. Rates, products and services are subject
to change without notice.
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PRODUCT
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RATE
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FEE
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DESCRIPTION / COMMENTS
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Business-Grade Internet
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1Mbps ProCircuit
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$59.95
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monthly |
Business-grade symmetrical Internet service with a total
throughput of up to 2Mbps (speeds up to 1Mbps up and 1Mbps down). Includes
3 Email accounts and 2 voice QoS allocations. Includes 1 (optional) static
IP address. No term commitments. |
2Mbps ProCircuit
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$99.95
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monthly |
Business-grade symmetrical Internet service with a total
throughput of up to 4Mbps (speeds up to 2Mbps up and 2Mbps down). Includes
10 Email accounts and 5 voice QoS allocations. Includes up to 3 (optional)
static IP addresses, as well as QoS, DMZ, and VPN tunneling. No term commitments. |
3Mbps Carrier Circuit
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$199.95
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monthly |
Symmetrical managed service, burstable to 3Mbps with
expanded SLA and a 1.5Mbps CIR. Includes 20 Email accounts and 10 voice
QoS allocations. Includes up to 6 (optional) static IP addresses, as well
as QoS, DMZ, and VPN tunneling. No term commitments. |
5Mbps Carrier Circuit
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$399.95
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monthly |
Symmetrical managed service, burstable to 5Mbps with
expanded SLA and a 2.5Mbps CIR. Includes 50 Email accounts and 20 voice
QoS allocations. Includes up to 6 (optional) static IP addresses, as well
as QoS, DMZ, and VPN tunneling. No term commitments. |
6Mbps Carrier Circuit
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$599.95
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monthly |
Symmetrical managed service, burstable to 6Mbps with
expanded SLA and a 3Mbps CIR. Includes 75 Email accounts and 30 voice QoS
allocations. Includes up to 6 (optional) static IP addresses, as well as
QoS, DMZ, and VPN tunneling. No term commitments. |
T1, DSL and ultra-high bandwidth
up to 300Mbps! Call for details
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From 1Mbps to 300Mbps, Community
Broadband provides tailored communications solutions to businesses
of all sizes! Community Broadband
is an expert in wireless network implementation, including microwave point-to-point,
free-space optics, wide area mesh networks and more. Should your business
have unique or very high bandwidth requirements, please contact
us for a solution customized to your specific needs. |
Internet Installations
Installation includes (as needed) switch, antenna and radios,
non-penetrating sled or J-bar antenna mount, up to 250 feet of installed
standard weather-sealed cable, service turn-up, LAN testing and diagnosis,
and any other equipment deemed necessary to hand off WAN service at customer's
demarcation point (generally this would be the point where the customer
LAN initiates). In the unlikely event of additional installation costs,
Community Broadband will notify
customer with cost details prior to installation, and customer will have
7 days to accept additional charges or terminate the Service Agreement without
penalty and receive a full refund of any payments made. Community
Broadband owns all equipment that it supplies. If service is discontinued
for any reason, Community Broadband
has the right to remove any or all of its equipment in a workmanlike manner
upon 5 days advance notice. |
ProCircuit Installation
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$249.95
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one-time |
Standard Internet circuit installation, including setup
and testing. Router included. |
| ProCircuit Wireless Router Upgrade |
$50.00 |
one-time |
Upgrade from standard Internet router to wireless router.
Includes wireless b/g router and firewall, installation, configuration and
security setup at time of Internet installation. Also includes computer
setup and testing plus customer email account setup on up to two computers.
(Additional computers can be included for $25.00/computer.) Additional wireless
equipment charges may apply - such as a wireless network card or wireless-USB
adapter - if your computer is not already equipped for wireless communication. |
| Carrier Circuit Installation |
$599.95
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one-time |
Professional Internet circuit installations, setup and
testing. Router included |
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Community Broadband is Central Oregon' best Internet
and YOUR technology partner!
We deliver more services than any other provider, including:
- Ultra-high bandwidth - Up to 300 Mbps!
- Wireless Internet, T-1 and DSL services
- Voice communications
- Wired & wireless redundancy
- Network design and service
- Technical support
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- Network security
- Campus connectivity
- Temporary, event and remove connectivity
- Wireless surveillance
- Offsite data backup
- Custom communication solutions for businesses large and small!
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Contact us today for a free no-obligation service
assessment.
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Business Telecommunications
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All feature-loaded phone services include:
- Enhanced voicemail
- Unified messaging
- Caller ID
- Call transfer
- Call forwarding
- Direct inward dialing
- Paging / parking / hold
- Web control panel
- "Click to call"
- Call logs
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- Last number redial
- 4-digit interoffice / remote office dialing
- Three-way conferencing
- Speed dialing
- Do not disturb
- On hold custom music and messaging
- Geographic mobility
- Rock-bottom national and international
calling rates
- Optional advanced features and much more!
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Monthly service rates include the total charges as they will appear on
your bill, including all taxes and fees. Until Federal regulations change,
there WILL NOT be any added Federal or State fees, surcharges,
or taxes. Each phone requires its own service plan (2 or 3 phones cannot
share one number). IP telephones or access devices (such as the 2-Port
ATA listed below in "Equipment") are required. All equipment
is available through Community Broadband
or may be obtained through other channels.
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| Business Voice IP Centrex & Trunk
Lines |
Basic Line
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$16.95
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monthly |
Includes personal telephone number (DID) and 500 total
minutes (inbound plus outbound). Additional inbound/outbound domestic calling
billed at $.0295 per minute. Free In-Network calling: calls between any
Community Broadband IP phones
are free, regardless of location of phones. This is an ideal low-cost option
for employees who make few outgoing calls. Includes all standard features:
Enhanced Voicemail, Unified Messaging, Caller ID and much more (see list
above). |
Regional Plus
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$29.95
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monthly |
Includes personal telephone number (DID) and all Oregon & Washington
inbound/outbound calling. Outbound domestic long distance calls billed
at $.0295 per minute. Free In-Network calling: calls between any Community
Broadband IP phones are free, regardless of location of phones.
Includes all standard features: Enhanced Voicemail, Unified Messaging,
Caller ID and much more (see list above).
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Unlimited Plus
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$39.95
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monthly |
Includes personal telephone number (DID) and all inbound/outbound
calling to continental US and Canada. This plan is ideal for employees who
make a substantial number of interstate and/or Canadian calls. Includes
all standard features: Enhanced Voicemail, Unified Messaging, Caller ID
and much more (see list above). |
| Incoming Fax |
$9.95 |
monthly |
Direct inbound fax number to PC in PDF format. |
Hosted & Managed IP-PBX
DID Extensions requires 2 Mbps Internet Service |
PBX Value 10
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$149.95
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monthly |
10 DIDs, 5 voice QoS certificates. All domestic and Canadian
outbound calls metered at $.0295 per minute. |
PBX Basic 30
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$269.95
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monthly |
30 DIDs, 15 voice QoS certificates. All domestic and Canadian outbound
calls metered at $.0295 per minute.
Requires 3 Mbps Internet connection if for use at a single location.
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PBX Plus 60
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$399.95
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monthly |
60 DIDs, 20 voice QoS certificates. All domestic and
Canadian outbound calls metered at $.0295 per minute.
Requires 5 Mbps Internet connection if for use at a single location.
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Value Voice Certificates
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$9.95
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monthly |
Additional Voice Quality certificates Value accounts. |
Multi-Branch Fee
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$29.95
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monthly |
Per additional location for shared DIDs. |
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Additional Phone Services
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| Domestic Long Distance |
$0.0295 |
per min. |
Calling rate to Continental US and Canada (if not included
in service plan). |
| Long Distance to Alaska/Hawaii |
$0.06 |
per min. |
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| Directory Assistance |
$0.95 |
per call |
411 dialing |
| Toll Free Number |
$0.0295 |
per min. |
$2.95 per month plus usage charge of $.0295 per minute. |
| International Calling |
See
list |
per min. |
Low-cost International calling metered on a per-minute
basis. Ask for current rates. |
Auto Attendant
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$49.95
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one-time |
Set up of Auto Attendant as requested by customer. |
Hunt Groups
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$29.95
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one-time |
Set up of a Hunt Group as requested by customer. |
IP Programming Fee
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$29.95
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one-time |
Programming charge for customer supplied equipment only. |
| Number Porting |
$24.95 |
one-time |
Charge per number for LNP (Local Number Portability)
service - port an existing phone number to Community Broadband phone service. |
| Directory Listing |
$24.95 |
one-time |
Charge per number for listing in local directory. |
VoIP Line Installation
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$50.00
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one-time |
Installation of 1 or 2 lines when performed at time of
Internet installation. Includes ATA. |
Phone Line Installation
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$29.95
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one-time per handset |
Per line charge to install and set phone equipment. |
| Base IP Business Phone |
$149.95 |
one-time |
Full-featured Grandstream GXP-2000 business-grade phone.
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| Executive IP Business Phone - Snom 320 |
$199.95 |
one-time |
Snom 320 full-featured business-grade phone. |
| Executive IP Business Phone - Linksys 942 |
$249.95 |
one-time |
Cisco/Linksys 942 business-grade phone is full-featured
and offers numerous communications enhancements. |
Internet + Phone Service Bundles |
| Business Bundle 1 |
$94.95
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monthly |
1Mbps ProCircuit symmetrical Internet service
+ 1 Unlimited Plus Phone Line including all inbound/outbound domestic
calling + Incoming Fax service. |
| Business Bundle 1A |
$119.95
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monthly |
2Mbps ProCircuit symmetrical Internet service
+ 1 Unlimited Plus Phone Line including all inbound/outbound domestic
calling + Incoming Fax service. |
| Business Bundle 1B |
$119.95
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monthly |
1Mbps ProCircuit symmetrical Internet service
+ 2 Unlimited Plus Phone Lines including all inbound/outbound domestic
calling + Incoming Fax service. |
| Business Bundle 2 |
$149.95
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monthly |
2Mbps ProCircuit symmetrical Internet service
+ 2 Unlimited Plus Phone Lines including all inbound/outbound domestic
calling + Incoming Fax service. |
| Business Bundle 3 |
$199.95
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monthly |
2Mbps ProCircuit symmetrical Internet service
+ 4 Unlimited Plus Phone Lines including all inbound/outbound domestic
calling + Incoming Fax service. |
| Business Bundle 3A |
$299.95
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monthly |
3Mbps ProCircuit symmetrical Internet service
+ 4 Unlimited Plus Phone Lines including all inbound/outbound domestic
calling + Incoming Fax service. |
Other Services: Networking, Website, Email & Support |
| Network Support & Consultation Services |
$78.00 |
hourly |
We are dedicated to helping our business partners maximize
their network performance all the way down to the desktop level. Applies
to all work performed beyond normal installation and On Site Network Support
at customer's direction. Billed in 1/2 hour increments with a minimum charge
of one 1/2 hour ($39.00). |
| Network Install & Tune |
$399.95 |
one-time |
ProCircuit Installation and full network tune-up including
all LAN hardware firmware updates. Does not include software support. |
| Voice and Network Install & Tune |
$599.95 |
one-time |
ProCircuit Installation, Voice device installation and
full network tune-up including all LAN hardware firmware updates. Does not
include software support. |
Web Starter Package
Includes Custom Email Service |
$19.95
$29.95
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monthly
initial setup
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Need a website? The Web Starter package from Community Broadband includes
customization of one (1) web page -- plus semiannual updates, website
hosting, custom domain name registration with annual renewal, custom business
email service, Google local business and Google directory registration,
and more... all branded for your business but built, maintained and hosted
year-round by Community Broadband for just $19.95 a month plus a one-time
$29.95 setup fee. There isn't an easier or more affordable way to jump
start your business's online marketing!
All of these services are included upon request with the Web Starter
package:
- Monthly web hosting: 1 GB disk space – 10 GB bandwidth
- Domain name registration (www.yourbusiness.com)
- Setup, maintenance and all server updates
- Annual renewal fees
- Custom website (at www.yourbusiness.com)
- Custom modification of your choice of Web page templates (includes
customer supplied content, pictures and logo)
View the Web Starter website templates
- Link to your Google local business map page (see below)
- Additional Web pages available
- “Normal and Customary” semiannual Web page updates included
- 5 custom 100 MB email accounts (yourname@yourbusiness.com)
- Outlook (POP) and Webmail (remote) access
- Integrated Virus and Spam protection features, plus email forwarding,
auto responder and more
- Substitute email aliases for standard accounts (information@yourbusiness.com
forwards to yourname@yourbusiness.com)
- Additional email accounts available
- Google local business registration
SUPER SIZE your Custom Email Service for an
additional $10/month. Choose one of the following:
1) Upgrade all 5 email accounts from 100 MB of storage to 2 GB!
2) Add an additional 10 standard email accounts (100 MB each) - a total
of 15 email accounts!
Additional Website & design services, email and advanced hosting
options available upon request. Call for more information.
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Basic Hosting Package
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$9.95
$29.95
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monthly
initial setup
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Reliable and local Web hosting for your business's Website. Includes
1 GB disk space – 10 GB bandwidth. A $29.95 setup fee applies.
If your business does not yet have a website or custom business email,
ask about our Web Starter package. Additional website & design services,
email and advanced hosting options available upon request.
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| Custom Email Service |
$9.95
$29.95
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monthly
initial setup
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Build brand awareness and drive traffic to your website with custom email
service. Why send potential customers emails from john7842@hotmail.com
when you can send from john@redmond-landscaping.com? A $29.95 setup
fee applies. (This service is included with the Website Starter &
Hosting package.)
- Domain name registration (www.yourbusiness.com)
- Setup, maintenance and all server updates
- Annual renewal fees
- 5 custom 100 MB business email accounts (yourname@yourbusiness.com)
each with 50 MB of storage
- Outlook (POP) and Webmail (remote) access
- Integrated Virus and Spam protection features, plus email forwarding,
auto responder and more
- Substitute email aliases for standard accounts (information@yourbusiness.com
forwards to yourname@yourbusiness.com)
- Additional email accounts available
SUPER SIZE your Custom Email Service for an
additional $10/month. Choose one of the following:
1) Upgrade all 5 email accounts from 100 MB of storage to 2 GB!
2) Add an additional 10 standard email accounts (100 MB each) - a total
of 15 email accounts!
Additional Website & design services, email and advanced hosting
options available upon request. Call for more information.
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Additional Email:
100 MB Account
2 GB Account
(Additional or Upgrade)
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$2.00
$4.00
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monthly
monthly
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Email accounts include POP and Webmail access plus integrated Virus and
Spam protection features, email forwarding, auto responder and more. Every
Community Broadband Internet
subscription includes standard 100 MB email accounts. Additional accounts
(beyond your Internet subscription allotment) are billed $2.00 each per
month for a standard 100 MB mail box, or $4.00 per month for a 2 GB mailbox.
Custom email service accounts (yourname@yourbusiness.com) available!
See the Web Starter package or Custom Email Service above.
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Email Alias
("Forwarding" Email Account) |
$1.00 |
monthly |
An alternate email address forwarded to an existing account. For example
sales@yourbusiness.com forwards to yourname@yourbusiness.com.
The destination email can be changed any time at no additional cost.
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Static IP Address
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See notes |
monthly |
All business Internet packages include at least 1 static IP address -
see package details for specifics. Packages less than $199.95/month can
purchase additional static IP addressses for $5.00/each per month. Packages
at or above $199.95/month include up to 6 static IP addresses - additional
static IP addresses cost:
$14.00/mth - 8 more Static IP's for a total of 14
$30.00/mth - 24 more Static IP's for a total of 30
$62.00/mth - 56 more Static IP's for a total of 62
$126.00/mth - 120 more Static IP's for a total of 126
$254.00/mth - 248 more Static IP's for a total of 254
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