Automatic Payment is mandatory for Residential customers.
By providing credit card account information and signing a Community
Broadband Residential Subscriber Agreement authorizing Community
Broadband to charge the credit card monthly for your account
balance due, you have accepted enrollment in Community Broadband's
Automatic Payment plan. Community Broadband will provide you
with a monthly statement of your account(s) containing an itemized
list of services and products used during the billing period.
You agree to review each statement you receive for errors.
Under federal law, you have the right to hold up or stop an
electronic fund transfer provided you give your credit card
issuer notice of at least three business days before the scheduled
transfer date. If you inform Community Broadband that an error
exists on your statement, Community Broadband will attempt to
correct that error prior to your next statement. Community Broadband
shall bear no liability or responsibility for any losses of
any kind that you may incur as result of an erroneous statement
or due to any delay in the actual date on which your account
is debited.
If any changes occur in the information provided by you on your
Subscriber Agreement, you must immediately notify Community
Broadband in writing of such changes. If you either do not notify
Community Broadband in writing of such changes or do so in an
untimely fashion, Community Broadband shall bear no liability
or responsibility for any losses incurred to the extent permitted
by law. Community Broadband's sole liability to you shall be
Community Broadband's obligation to make any appropriate changes
once in receipt of your written notification.
If you believe your bill contains any incorrect charges you
must notify us of such disputed charges within ninety (90) days
of the first bill on which the charge first appears or they
will be deemed acceptable by you for all purposes, including
resolution of inquiries made by your card issuer. You release
Community Broadband from all liabilities and claim of loss resulting
from any error or discrepancy that is not reported to Community
Broadband within ninety (90) days of its publication.
If at anytime Community Broadband is unable to process monthly
payment using your provided credit card information, your account
will be considered Past Due and subject to suspension, termination
and/or reactivation fees.
Community Broadband reserves the right to change these conditions
at any time. Notice may be given on or with your bill or by
other methods. Either party may terminate this agreement at
any time by giving the other party written notice reasonably
in advance of the date of termination of any scheduled settlement
date. Automatic Payment participation may also be canceled by
the credit card issuer. Termination shall not prevent a debit
transaction authorized before any notice of termination.
Your credit card issuer agreement governs your use of your designated
card in connection with Community Broadband, and you must refer
to that agreement and not this Community Broadband agreement
with respect to your rights and liabilities as a cardholder.
You agree to be bound by any rules your credit card issuer requires
for pre-authorized credit card charges. Check with your financial
institution to see if there are any fees associated with the
pre-authorized payment option.