Community Broadband: Reaching all of Central Oregon
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Community Broadband
541-504-6600
PO BOX 1595
Redmond, OR 97756

 

This document's contents were last modified June 19, 2006



Automatic Payment is mandatory for Residential customers. By providing credit card account information and signing a Community Broadband Residential Subscriber Agreement authorizing Community Broadband to charge the credit card monthly for your account balance due, you have accepted enrollment in Community Broadband's Automatic Payment plan. Community Broadband will provide you with a monthly statement of your account(s) containing an itemized list of services and products used during the billing period. You agree to review each statement you receive for errors.

Under federal law, you have the right to hold up or stop an electronic fund transfer provided you give your credit card issuer notice of at least three business days before the scheduled transfer date. If you inform Community Broadband that an error exists on your statement, Community Broadband will attempt to correct that error prior to your next statement. Community Broadband shall bear no liability or responsibility for any losses of any kind that you may incur as result of an erroneous statement or due to any delay in the actual date on which your account is debited.

If any changes occur in the information provided by you on your Subscriber Agreement, you must immediately notify Community Broadband in writing of such changes. If you either do not notify Community Broadband in writing of such changes or do so in an untimely fashion, Community Broadband shall bear no liability or responsibility for any losses incurred to the extent permitted by law. Community Broadband's sole liability to you shall be Community Broadband's obligation to make any appropriate changes once in receipt of your written notification.

If you believe your bill contains any incorrect charges you must notify us of such disputed charges within ninety (90) days of the first bill on which the charge first appears or they will be deemed acceptable by you for all purposes, including resolution of inquiries made by your card issuer. You release Community Broadband from all liabilities and claim of loss resulting from any error or discrepancy that is not reported to Community Broadband within ninety (90) days of its publication.

If at anytime Community Broadband is unable to process monthly payment using your provided credit card information, your account will be considered Past Due and subject to suspension, termination and/or reactivation fees.

Community Broadband reserves the right to change these conditions at any time. Notice may be given on or with your bill or by other methods. Either party may terminate this agreement at any time by giving the other party written notice reasonably in advance of the date of termination of any scheduled settlement date. Automatic Payment participation may also be canceled by the credit card issuer. Termination shall not prevent a debit transaction authorized before any notice of termination.

Your credit card issuer agreement governs your use of your designated card in connection with Community Broadband, and you must refer to that agreement and not this Community Broadband agreement with respect to your rights and liabilities as a cardholder. You agree to be bound by any rules your credit card issuer requires for pre-authorized credit card charges. Check with your financial institution to see if there are any fees associated with the pre-authorized payment option.




   
 

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